訂購及送貨
順豐速運 (常溫產品)
工商 /私人地址 /7-11便利店 /OK便利店
除無麩質新鮮食品 (麵包，湯包，餸包，曲奇)，所有常溫保存的預先包裝產品均提供送貨服務，所有訂單經由順豐速運派送，可選擇派送至指定工商或私人地址，7-11便利店或OK便利店。順豐速運只限於常溫保存產品，若想購買新鮮食品，可考慮親臨南昌店或選擇由店直送服務。
訂單滿 HK$600 免順豐速運運費。少於 HK$600的訂單，運費一律為HK$45。所有訂單確認後2-3工作天發貨 (公眾假期及星期六日不是工作天)，訂單寄出後你會收到發貨通知電郵，包含順豐運單編號以便你追蹤貨件。每天截單時間為早上10時。(注意可能因疫情關係，派送時間不能保證。)
預訂新鮮食品
歡迎至少3天前預訂新鮮食品並親臨南昌店自取。南昌店地址：南昌地鐵站上蓋 V Walk Fusion 內近窗口位置 (港鐵南昌站 D1出口行3分鐘)
由店直送
我們提供由店直送服務，送貨範圍覆蓋大部份香港、九龍、新界住宅或辦公室 (暫不包括離島)，讓您不用親臨也可享受到店內的產品，包括：無麩質新鮮食品 (麵包，湯包，餸包，曲奇)，無麩質預拌粉，營養保充劑，芬蘭莓產品。
此服務將使用 GOGOX 配送，送貨日期和時間可在結帳頁選取。而運費因地區而異，運費將到付收取，運費 HK$ 50 起，詳情可瀏覽此頁：https://bit.ly/gogoxprice (請參照即時速遞價目表，由深水埗出發)。另外由於由店直送服務需額外的保溫包裝，需每單收取HK$10包裝費用。
若想選購門市以外網店上的其他產品，請分開下單，將經由順豐配送。
重要須知
如因未能聯絡客戶導致 NutriAlley營樂 無法於送貨日送到，將視為放棄有關訂單，NutriAlley營樂 將不作任何保償。
如因聯絡資料錯誤導致快遞專員派送失敗，NutriAlley營樂 將視為放棄有關訂單及不作任何保償。
食物在到達後，如一段時間無人看管而可能產生的所有責任，包括 : 遺失、污染及未能保持冷凍食物的溫度變化，NutriAlley營樂 和第三方快遞公司均不會承擔。
工商 /私人地址 /7-11便利店 /OK便利店
除無麩質新鮮食品 (麵包，湯包，餸包，曲奇)，所有常溫保存的預先包裝產品均提供送貨服務，所有訂單經由順豐速運派送，可選擇派送至指定工商或私人地址，7-11便利店或OK便利店。順豐速運只限於常溫保存產品，若想購買新鮮食品，可考慮親臨南昌店或選擇由店直送服務。
訂單滿 HK$600 免順豐速運運費。少於 HK$600的訂單，運費一律為HK$45。所有訂單確認後2-3工作天發貨 (公眾假期及星期六日不是工作天)，訂單寄出後你會收到發貨通知電郵，包含順豐運單編號以便你追蹤貨件。每天截單時間為早上10時。(注意可能因疫情關係，派送時間不能保證。)
預訂新鮮食品
歡迎至少3天前預訂新鮮食品並親臨南昌店自取。南昌店地址：南昌地鐵站上蓋 V Walk Fusion 內近窗口位置 (港鐵南昌站 D1出口行3分鐘)
由店直送
我們提供由店直送服務，送貨範圍覆蓋大部份香港、九龍、新界住宅或辦公室 (暫不包括離島)，讓您不用親臨也可享受到店內的產品，包括：無麩質新鮮食品 (麵包，湯包，餸包，曲奇)，無麩質預拌粉，營養保充劑，芬蘭莓產品。
此服務將使用 GOGOX 配送，送貨日期和時間可在結帳頁選取。而運費因地區而異，運費將到付收取，運費 HK$ 50 起，詳情可瀏覽此頁：https://bit.ly/gogoxprice (請參照即時速遞價目表，由深水埗出發)。另外由於由店直送服務需額外的保溫包裝，需每單收取HK$10包裝費用。
若想選購門市以外網店上的其他產品，請分開下單，將經由順豐配送。
重要須知
如因未能聯絡客戶導致 NutriAlley營樂 無法於送貨日送到，將視為放棄有關訂單，NutriAlley營樂 將不作任何保償。
如因聯絡資料錯誤導致快遞專員派送失敗，NutriAlley營樂 將視為放棄有關訂單及不作任何保償。
食物在到達後，如一段時間無人看管而可能產生的所有責任，包括 : 遺失、污染及未能保持冷凍食物的溫度變化，NutriAlley營樂 和第三方快遞公司均不會承擔。
Order & Delivery
SF Express (Ambient products)
Commercial /Residential Address / 7-11 Convenience Store / OK Convenience Store
Except for gluten-free fresh food items (bread, soup bag, glutinous rice bag, cookies), delivery service is available for all ambient pre-packaged products. All orders are delivered by SF Express, and you can choose to deliver to designated commercial or private addresses. 7-11 convenience store or OK convenience store. SF Express delivery service is only suitable for ambient products. If you want to buy fresh food items, you can consider visiting the Nam Cheong Store directly, or choose the shop-to-home delivery service.
Free delivery is valid for orders over HK$600. For orders less than HK$600, a shipping fee of HK$45 is charged. All orders will be dispatched within 2-3 working days after the order is confirmed (public holidays and Saturdays and Sundays are not working days).
After the order is dispatched, you will receive a notification email with the SF waybill number for you to track the shipment. The daily order cut-off time is 10:00 am. (Please note that due to the epidemic situation, the delivery time cannot be guaranteed.)
Pre-order Fresh Food
Welcome to pre-order fresh food at least 3 days in prior and pick it up at Nam Cheong store. Our store address: V Walk Fusion supermarket, V Walk, Nam Cheong (MTR Nam Cheong Station Exit D1 and walk for 3 minutes)
Shop-To-Home
We provide direct delivery service from the store, covering most Hong Kong, Kowloon, New Territories residences or offices (excluding outlying islands for now), so that you can enjoy the products in the store without visiting in person, including: gluten-free fresh food (Bread, soup packs, food packs, cookies), gluten-free premixes, nutritional supplements, Finnish berry products.
This service will be delivered using GOGOX, the delivery date and time can be selected on the checkout page. Shipping fee varies by region, and the shipping fee will be collected on delivery, starting from HK$ 50. For details, please visit this page: https://bit.ly/gogoxprice (please refer to the real-time express price list, delivering from Sham Shui Po). In addition, because the direct delivery service from the store requires additional thermal insulated packaging, a packaging fee of HK$10 will be charged per order.
If you want to buy other products on the online store, please place an order separately, which will be delivered by SF Express.
Important notice
If NutriAlley cannot deliver on the delivery day due to failure in contacting the customer, the order will be deemed abandoned and NutriAlley will not make any refund and guarantee. If the courier fails to deliver due to incorrect contact information, NutriAlley will consider the order to be abandoned and will not make any refund and guarantee.
NutriAlley and 3rd party couriers will not be liable for all responsibilities that may arise if food is left unattended for a period of time after it arrives, including: loss, contamination, and failure to maintain temperature changes in frozen food.
Commercial /Residential Address / 7-11 Convenience Store / OK Convenience Store
Except for gluten-free fresh food items (bread, soup bag, glutinous rice bag, cookies), delivery service is available for all ambient pre-packaged products. All orders are delivered by SF Express, and you can choose to deliver to designated commercial or private addresses. 7-11 convenience store or OK convenience store. SF Express delivery service is only suitable for ambient products. If you want to buy fresh food items, you can consider visiting the Nam Cheong Store directly, or choose the shop-to-home delivery service.
Free delivery is valid for orders over HK$600. For orders less than HK$600, a shipping fee of HK$45 is charged. All orders will be dispatched within 2-3 working days after the order is confirmed (public holidays and Saturdays and Sundays are not working days).
After the order is dispatched, you will receive a notification email with the SF waybill number for you to track the shipment. The daily order cut-off time is 10:00 am. (Please note that due to the epidemic situation, the delivery time cannot be guaranteed.)
Pre-order Fresh Food
Welcome to pre-order fresh food at least 3 days in prior and pick it up at Nam Cheong store. Our store address: V Walk Fusion supermarket, V Walk, Nam Cheong (MTR Nam Cheong Station Exit D1 and walk for 3 minutes)
Shop-To-Home
We provide direct delivery service from the store, covering most Hong Kong, Kowloon, New Territories residences or offices (excluding outlying islands for now), so that you can enjoy the products in the store without visiting in person, including: gluten-free fresh food (Bread, soup packs, food packs, cookies), gluten-free premixes, nutritional supplements, Finnish berry products.
This service will be delivered using GOGOX, the delivery date and time can be selected on the checkout page. Shipping fee varies by region, and the shipping fee will be collected on delivery, starting from HK$ 50. For details, please visit this page: https://bit.ly/gogoxprice (please refer to the real-time express price list, delivering from Sham Shui Po). In addition, because the direct delivery service from the store requires additional thermal insulated packaging, a packaging fee of HK$10 will be charged per order.
If you want to buy other products on the online store, please place an order separately, which will be delivered by SF Express.
Important notice
If NutriAlley cannot deliver on the delivery day due to failure in contacting the customer, the order will be deemed abandoned and NutriAlley will not make any refund and guarantee. If the courier fails to deliver due to incorrect contact information, NutriAlley will consider the order to be abandoned and will not make any refund and guarantee.
NutriAlley and 3rd party couriers will not be liable for all responsibilities that may arise if food is left unattended for a period of time after it arrives, including: loss, contamination, and failure to maintain temperature changes in frozen food.